POLICIES

Flight & Fare Info

• Fares are calculated by the entire plane, not by the seat. So, the listed fare is the total base price and includes all passengers. The fare is not reduced if you have fewer than 5 passengers in your group.

• Listed fare prices are for flights to Dare County Regional Airport in Manteo, NC. Flying to or from one of the other four OBX airports requires an additional charge.

• Estimated fares include a one-way flight, (TO, or FROM) the Outer Banks. Return flights are treated as a separate booking.

• Children under the age of 2 are permitted to sit on the lap of an adult, allowing an additional seat for other passengers.

• Pets are permitted with some restrictions, but please check with us when booking. Additional fees may apply.

Other Possible Fees

Since every airport has unique fees and regulations that change on a regular basis, our published base-rate fare might not include some fees that you will be responsible for paying.

• If applicable, pilot wait fees are billable and not included in posted pricing.

• Many airports require landing fees. Passengers are responsible for all landing fees.

• All Outer Banks Airports except Dare County Regional in Manteo, NC have extra associated fees. Fee amounts are shown on the Request a Flight form on this page.

• Published fares are subject to change.

• Your final fare including all fees will be calculated and itemized when we contact you to reserve your flight.

• ​Additional ramp, landing, hangarage, catering, and tie-down service charges, if incurred, will be invoiced at the completion of the flight in addition to the quoted price.

Available OBX Airports

• Dare County Regional Airport, Manteo, NC

• First Flight Airstrip at Wright Brothers National Memorial, Kill Devil Hills, NC (Addt'l Fee Applies)

• Billy Mitchell Airstrip on Hatteras Island, Frisco, NC (Addt'l Fee Applies)

• Ocracoke Island Airstrip, Ocracoke, NC (Addt'l Fee Applies)​

Cancellations & Delays

•  Cancellation fee of 25% will be charged if the flight is cancelled by the passenger within 36 hours of first aircraft movement, 50% if cancelled within 24 hours of first aircraft movement, 75% if cancelled within 12 hours of first aircraft movement. 

• If Outer Banks Aviation LLC must cancel the flight for any reason, you may can choose to retain the full price of the flight as a credit toward future travel with Outer Banks Aviation LLC.  Alternatively, you will be eligible for a refund per the policy enumerated above.

• If the passengers are going to be arriving at the departure location past the scheduled departure time, OBAC must be notified by one of the following methods:

Email: Charter@FlyOBX.com or Help@FlyOBX.com

Phone: 252-473-4247 or 252-256-2322

• Regardless of notification, if all passengers have not arrived at the departure location within a 30 minute window after the scheduled departure time, the clients/passengers will be considered to have “no showed.” A no-show by the passenger(s) will not entitle the Client to a refund of any kind.

• Delays caused by issues such as poor weather, mechanical issues, connecting flight delays, etc. are somewhat rare, but in some cases are unavoidable. While we make every effort to arrive and depart on time, we do our best to communicate possible delays to customers when the potential for delays occur. Outer Banks Aviation LLC does not issue refunds or credits for delays.

Luggage Requirements

• For any flight with more than two passengers, each passenger will be allowed one “checked” bag.

• Checked bags shall be those bags which are stowed in either the rear or forward cargo compartments.

• For any flight with more than two passengers, each passenger will be allowed one personal bag to be kept in the passenger compartment.

• Only bags smaller than 32”x19”x12” will be permitted (carry on sized suit case).

• Soft-sided bags are highly preferred.

• Only 200 lbs total luggage will be permitted.

• Only checked baggage which can be secured in one of the luggage compartments will be permitted.

• Only one open-top bag will be permitted (bags that do not have zippers, buttons, or other means of closure).

• Any requests to remove seats will need to be made at the time of booking.

• Seat removal will incur an additional charge per seat removed.

• Glass bottles in checked luggage cannot be permitted without approval of the Chief Pilot.

• Single bags weighing more than 40lbs cannot be permitted without approval of the Chief Pilot.